Epoch Pilates – Privacy Policy
Efective Date: 07.07.25
1. Overview
At Epoch Pilates, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, studios, or services.
2. What Information We Collect
We may collect the following types of information when you book classes, use our website, or engage with us in any way:
Personal Details: Full name, phone number, email address, home address.
Health Information: Any relevant medical conditions or pregnancy status (to ensure safe class participation).
Billing Information: Credit/debit card details, payment history.
Usage Data: How you use our website or app, including IP address, browser type, and device information.
Communication Preferences: Your consent to receive updates, oers, and reminders.
3. How We Use Your Information
Your information is used to:
Manage your bookings and class attendance.
Send you confirmations, updates, and reminders. Respond to inquiries or support requests.
Maintain accurate health and safety protocols.
Process payments and manage memberships.
Provide you with promotional material, if you’ve opted in.
We only use your data in ways that are lawful, necessary, and expected for a wellness studio environment.
4. Sharing Your Information
Epoch Pilates does not sell or rent your personal data. We may share your information with:
Third-party service providers (e.g., payment processors like Mindbody). Government or legal bodies if required by law.
Our internal sta and instructors solely for class and health safety management.
All service providers are contractually obligated to protect your data and comply with privacy regulations.
5. Data Storage & Security
We store your personal data securely using encrypted databases and access-controlled systems. We take reasonable technical and administrative measures to safeguard your data from loss, misuse, or unauthorized access.
6. Cookies & Website Analytics
Our website may use cookies to enhance your browsing experience. These tools help us understand how visitors interact with our site and allow us to improve our digital services.
You can choose to disable cookies through your browser settings, though this may impact site functionality.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Correct or update your details.
Withdraw consent for marketing emails at any time.
Request deletion of your data (subject to legal or contractual obligations).
To exercise these rights, please contact us at [insert contact email].
8. Updates to This Policy
This policy may be updated from time to time to reflect changes in law or studio practices. Any changes will be posted to our website and take eect immediately upon publication.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Epoch Pilates
Level 1 13-17 Gymea Bay Rd,
epochpilatesgymea@gmail.com
0421 446 525